After
about 20 plus years in the restaurant as a manager, Rehan Awan
started Silver Grill Cafe with a partner. Currently owned solely by
him Silver Grill serves, no, wait, let's hear it from he himself:
“My family had a simple idea, to use my 25 years in the restaurant business to create a cafe that embodies the love for life, community, health, and comfort. To have all these qualities put into the quality of our food, the freshness of our ingredients, and the healthy choices that help build a strong responsible community. Please enjoy our food and atmosphere and know that we do wear our hearts on our sleeve. It shows in who we are and what we do here at The Silver Grill.”
- Rehan Awan, Owner
Mr. Awan was kind enough to share his story with our blog. Check out my podcast page to take a listen.
Here are a few things I picked up and to check out the place online or offline.
“My family had a simple idea, to use my 25 years in the restaurant business to create a cafe that embodies the love for life, community, health, and comfort. To have all these qualities put into the quality of our food, the freshness of our ingredients, and the healthy choices that help build a strong responsible community. Please enjoy our food and atmosphere and know that we do wear our hearts on our sleeve. It shows in who we are and what we do here at The Silver Grill.”
- Rehan Awan, Owner
Mr. Awan was kind enough to share his story with our blog. Check out my podcast page to take a listen.
Here are a few things I picked up and to check out the place online or offline.
Lessons:
1. Know Your Numbers
Mr. Awan pulled out his phone to demonstrate the importance of know your revenue numbers. He showed this with an example of how making an effort to increase the number of folks eating at the restaurant leads to a $36,000 increase in revenue. This, I think, is crucial since that, then, becomes a clear cut goal that drives efforts. Though revenue should not be the sole focus of a restaurant, being aware of how much you are bringing in is critical. No business runs on air.
2. Little Things & Build Relationships.
Using Vicki, one of his regular customers, as an example, Mr. Awan stressed the importance of valuing your regulars and making an effort to build a courteous relationship with them (Vicki was present at the time, and was sitting in a booth a few feet away from).
And this extends to his employees as well, whom he makes an effort to acccomodate ( within reason, of course ) when they have for some time off for important occasions in their personal lives.
Noteworthy lines (paraphrased):
Photos of the restaurant, the interior, some of their dishes---a mexican dish, black beans, and enchilada (top to bottom)---and the playground for kids.
Contact:
Take a look at the website here: Silver Grill Cafe
and email him here, he's open to enquiries: rehan@silvergrillcafe.com
4005 West Parmer Lane,
Austin, TX 78727
1. Know Your Numbers
Mr. Awan pulled out his phone to demonstrate the importance of know your revenue numbers. He showed this with an example of how making an effort to increase the number of folks eating at the restaurant leads to a $36,000 increase in revenue. This, I think, is crucial since that, then, becomes a clear cut goal that drives efforts. Though revenue should not be the sole focus of a restaurant, being aware of how much you are bringing in is critical. No business runs on air.
2. Little Things & Build Relationships.
Using Vicki, one of his regular customers, as an example, Mr. Awan stressed the importance of valuing your regulars and making an effort to build a courteous relationship with them (Vicki was present at the time, and was sitting in a booth a few feet away from).
And this extends to his employees as well, whom he makes an effort to acccomodate ( within reason, of course ) when they have for some time off for important occasions in their personal lives.
Noteworthy lines (paraphrased):
"It's important to find what you are passionate about, and when you have go out and do it. Mine is to serve people in restaurant setting like this."
Photos of the restaurant, the interior, some of their dishes---a mexican dish, black beans, and enchilada (top to bottom)---and the playground for kids.
Contact:
Take a look at the website here: Silver Grill Cafe
and email him here, he's open to enquiries: rehan@silvergrillcafe.com
4005 West Parmer Lane,
Austin, TX 78727
