He now owns two restaurants in Austin, both named Sap's Fine Thai Cuisine.
Lessons from him:
1. Be able to serve people of all backgrounds and races---customers and employees.
Working in the retail industry for a quite a while taught Sap the importance of helping all people, in ways general and little---like bagging groceries properly, helping carry items purchased to a customer's car. With that mindset, Sap has served people of all backgrounds and races in his restaurant.
2. A valuable employee could come to you without experience.
Not wanting to hire chef of Thai origin, Sap has hired inexperienced folks and trained them to make Thai dishes that people love. He also has brought on others who generally provide good services as restaurant employees---like waiters and others. Some of these have become valuable employees over time to him.
Noteworthy quotes:
"You have to have enough patience to train your employees."
"Be honest and loyal to your employees and customers; and in doing this, you can't pick and choose. You have to do it all the time."
Contact Info.
www.sapsthai.com
