Build An Audience For Your Business
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| Au-Build |
This is for small business owners: coffee shops, convenience stores, restaurants, barber shops, print shops, etc.
Okay,
let's keep it simple, you own a shop, and have people buy from you
everyday. Your transaction with your customers is simple: they come in,
buy what they want, pay you and leave. Nothing more, nothing less.
Once
the transaction is over, there's no further interaction, unless they
decide to come back to you for something else. Notice I said "they
decide." Otherwise, they are gone, the transaction is over.
But
let's step back a bit, and take another look at the transaction. If I
were to buy something from you, let's say a toothbrush, there's a chance
you that might still have in stock something that will be useful to me
(like a toothpaste) and being a human being, when the need arises, when I
run out of toothpaste, I will look for a place to buy it from. What's
the likelihood that I might come back to you? Unknown, it depends,
50-50, right?
Let's
look at a different scenario. Let's say instead of the nameless
store/business owner, I have a relationship with you, one that's decent
and based entirely on your courteous customer service and the value you
provide me as your customer?
What
if I had a relationship with you that gives me a chance to know you
more, to hear from you from time to time through email, beyond my being
in the store. What if you gave me special discounts occasionally that
saved me a decent chunk of change. What if you sent me information that
makes a difference in my spending, and helped ease my way through life.
What
I am saying here is that if you want to build a hearing with your
customers, a relationship that's more that a one-and-done experience,
build an AUDIENCE. A group of people that received goods from you from
time to time.
Building an audience helps a business last, because after all, the business is nothing without the customer, right?
Hence
the customer is king, and learning to build a relationship with the
customer, and creating an audience through the process is critical to
your business, in that sense.
So
the next obvious question is how to this, right? That's why I built
this service. But let's take a look at some reasons why customers will
give you access to them, give you their email to be precise.
Incentives
Why
people will give you email access?
Save
money
Tips
and instructions
Freebies
Giveaway
Contests
Insider
Information---A behind the scenes education.
I list these to highlight the essence of the exchange: Email for Value. Or something for something.
Let's look at a quick breakdown of what it will take to build a strong customer base, or audience.
What
if we wanted to gather 10,000 emails in one year?
Working
Backwards:
With
52 weeks in a year, how many emails do we need in a week?
10000/52
weeks = 192 emails a week
Okay,
so how many do we need in a day (this depends on how many times you
are open for in a week? Let's say 5 days.
192/5
days= 38 emails a day!
Yet,
how many hours is your shop open for?
5 hours?
6 hours? 9 hours?
Let's
say 8 hours.
38/
8 hours = 4.8 emails, which is roughly 5 emails an hour!
5 emails in an hour!
Benefits Of An Audience
Test
products
Way
to share your stories of the day, week, or month to lift spirits.
Very little need for advertisement expense because you have access to an audience to get your word out.
Better
understanding of your customers, for it's only in understanding your customer's need that you can serve them well.
A
way to give value---job announcements, information, correct
opinions, apologies, announcements, etc.
A tool to organize meetings, webinars, surveys, seminars, etc.
To
teach lessons about parts of your business.
Uncertainty?
Yes,
that comes with all things, so even if you come short of your expected
number of emails, you will still have a considerable number of emails
with permission to be contacted. The goal is to build a core group of
customers who are representative of the typical people you want to
serve.
Is
that a good investment for your business? Also, if that's a good
investment, what's the lifetime value of a customer you have a
relationship with, who buys from you over 5 years, 10 years, 15 years?
Delivery and Fulfillment: How Do I Do This?
Delivery
starts with a free demo for two or three days. After those days, you
decide if you want the system installed in your business, based on the results of the demo.
If you decide to install the system, I
will start the installation process by working on-site with you,
in-store, for 1 or 2 weeks, for 5 hours a day after which, if you like it, I will train your staff to do it for a
whole year to reach your goal.
How Much Does It Cost?
I
bill by the week, so it will cost you $ 500 a week. That's only
$1000.00 for 2 weeks, plus staff training, email gathering, and email
system set up.
More Questions?
Or, book me below:
Thanks.